Maintain

Is my Lock waterproof?

Veise smart locks feature an IP54 weatherproof rating for the front panels of the locks. This protects the inner components of the lock from the ingress of some moisture and small particles. We do not recommend exposing the back panel to the outdoors where it can be drenched by precipitation or humidity. Exposure to liquids could cause your lock to short-circuit or malfunction.

What weather conditions can the lock function in?

Veise smart locks work in environments with temperatures ranging from -4°F to 131°F. To protect the circuit, we do not recommend installing our products in high-humidity environments. Also please avoid exposure to direct sunlight. Long-time exposure to direct sunlight may damage the lock.

How do I clean and manitain my smart lock?

We suggest using warm, soapy water and then towel-dry the hardware.